Megatrends by John Naisbitt (1982)

John Naisbitt is the author of book Megatrends which was pulished by Warner Books in 1982.  Although first written mainly to an American readership, Megatrends proved to be true in anticipating major shifts for the whole world.

One of the famous quotes from Megatrends states:

We are drowning in information, but starved for knowledge

More than 9 Million copies were sold in 58 countries, and it was on the New York Times Bestsellers list for two years, mostly as #1. Twenty years after its publication, Christoph Keese in the Financial Times looked back:

Once a decade, sometimes more often, a book about the economy is published that becomes a bestseller immediately and changes the relationship of people to economics. His predictions were astoundingly precise – though predictions, as Mark Twain’s one-liner says, are especially difficult if they are about the future.

# 1 New York Times Bestseller

Click here to view the John Naisbitt website

Megatrends John Naisbitt

Megatrends John Naisbitt

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Quote From Early Business Intelligence Pioneer Hans Peter Luhn


Hans Peter Luhn Business Intelligence Pioneer

Hans Peter Luhn was a computer scientist for IBM is considered to be the first pioneer of Business Intelligence

Hans Peter Luhn (July 1, 1896 – August 19, 1964) was a computer scientist for IBM, and creator of the Luhn algorithm and KWIC (Key Words In Context) indexing. He was awarded over 80 patents.  He is considered the first pioneer of Business Intelligence.

Luhn was born in Barmen, Germany (now part of Wuppertal) on July 1, 1896. He joined IBM as a senior research engineer in 1941, and soon became manager of the information retrieval research division.

Two of Luhn’s greatest achievements are the idea for an SDI system and the KWIC method of indexing. Today’s SDI systems owe a great deal to a 1958 paper by Luhn, “A Business Intelligence System”, which described an “automatic method to provide current awareness services to scientists and engineers” who needed help to cope with the rapid post-war growth of scientific and technical literature. Luhn apparently coined the term business intelligence in that paper.

Hans Peter Luhn defined business intelligence as follows:

The ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal


Download A Business Intelligence System (Author Hans Peter Luhn) – IBM Journal October 1958 using the link below

PDF Download

PDF Download


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The Importance Of Having A Plan In Business

Plan to Succeed or Prepare to Fail

Plan to Succeed or Prepare to Fail

All businesses have different goals and ambitions.  For example some businesses decide to pursue a journey for high growth by increasing their sales and profits.  Other businesses may have a plan for consolidation within the business.  Other businesses may even be looking for an exit strategy to sell the business.

Whatever the goals are for your business, it is important that you have a plan on how your are intending to achieve these goals.  For example if you goal is high growth, how do you intend to achieve this?  i.e. do you intend to employ more sales staff or sell different products?  You also need to quantify what you are looking to achieve, for example increase sales turnover from £5 million to £10 million over three years with a gross profit percentage of 35%.  Finally you want to put a timeframe on when you are looking to achieve this plan.

All of these planning tasks that are required in order to achieve your objectives should form the basis of your plan.  Ensure at all times that each task meets the SMART crtieria (specific, measurable, achievable, realistic, time bound).  If it does not meet all the criteria then it should not be on the list.

Defining the tasks that need completing to deliver your business plan is a great start but who is going to complete these tasks?  The plan needs to be agreed by all of the team with clear roles and responsibilities being agreed with outline completion dates.  This is a key step in the process so that everyone within the team knows what they need to do.  It is very difficult to hold someone to account for not completing a task that has been asked of them if they have not agreed that they will complete this task.  Therefore the approach used at all times should be inclusive, not prescriptive.

Agree with the team to regularly sit down and review the plan to ensure things are keeping on track.  Generate an action log which highlights issues raised by the team again with owners and planned completion dates.  As tasks are completed remove these from the action log.  Also do not forget to acknowledge and credit team members for the achievements they make.  Reward and recognition is a fundamental part of team building which is often overlooked in businesses.  Saying thank you costs nothing and will make your team members feel valued and part of a team with a purpose.

The importance of teamwork to deliver a plan

The importance of teamwork to deliver a plan

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HOT OFF THE PRESS! Our New Business Cards Have Arrived

Our newly printed business cards have arrived and we are so pleased with them that we have decided to tell you about it.  These 400GSM matte laminated business cards were printed and delivered in just 3 days which is barely enough time for the ink to dry before they are packed into boxes and shipped with delivery before 9am the following day.

Business Cards From Business Intelligence Reports

Business Cards From Business Intelligence Reports

If anyone requires any business cards printing please call Angela at FairPrint on 01382 400150 who will be happy to help.

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How Applying The Pareto Principle Can Give Your Business Valuable Commercial Insight

The Pareto Principle states that, for many events, roughly 80% of the effects come from 20% of the causes.  The Pareto Principle which is often referred to as the 80-20 rule was named after Italian economist Vilfredo Pareto by management consultant Joseph M. Juran who suggested the principle.  Vilfredo Pareto attended the University of Lausanne and published his first paper “Cours d’économie politique.” in 1896.  In this paper Pareto demonstrated that approximately 80% of the land in Italy was owned by 20% of the population.

The 80-20 rule can be applied as a rule of thumb for most things in life including business where applying the Pareto Principle we can say that approximately:

  • 80% of a company’s profits come from 20% of its customers
  • 80% of a company’s complaints come from 20% of its customers
  • 80% of a company’s profits come from 20% of the time its staff spend
  • 80% of a company’s sales come from 20% of its products
  • 80% of a company’s sales are made by 20% of its sales staff

Therefore, many businesses can increase levels of profitability by focusing on the most effective areas of the business and eliminating, ignoring, automating, delegating or retraining the rest, as appropriate.

We can apply business intelligence techniques to quickly analyse the performance data of a business to drill-down and identify the 20% of causes (i.e. top customer accounts, best selling products, most effective use of company time and most effective sales staff) that generates the 80% of the results in the business (i.e. most sales revenue and profit).

B.I. Reports have helped businesses make sense of their underlying performance data and to allow them to focus in on the most effective 20% of their business.  If you would like to discuss how B.I. Reports to help your business you can contact us on 0800 8044 310.  Alternatively you can request a business intelligence consultation for your business.

The Pareto Principle (otherwise known as the 80-20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes.

The Pareto Principle (otherwise known as the 80-20 rule) states that, for many events, roughly 80% of the effects come from 20% of the causes.


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Business Intelligence Reports are now an Official Pipeliner CRM Partner

Business Intelligence Reports are pleased to announce that we are now an official CRM Partner for Pipeliner CRM.  We think that as a sales tool, the Pipeliner CRM software is by far the best product available in the marketplace and at the same time offers exceptional value for money.  Another benefit for us is that we deal predominantly with manufacturing businesses who tend to have a lot of field sales executives.  As Pipeliner can work offline when no signal or WiFi is available , this is a huge benefit to our clients and an important feature that is not available with other products in the market.



Pipeliner CRM is a sales person’s dream CRM with the ability to access anywhere and more importantly, if you need, as a hybrid Cloud application, you can have a local copy for when you aren’t connected to the cloud. When are you connected again, just one click synchronises everything in seconds giving you the maximum flexibility to work how and where you like.


Now offers the following core functions in a rich user interface, easily customisable to meet suit your sales process.

  • Contact Management
  • Lead Tracking
  • Visual Sales Opportunity Processes
  • Leverage Social Selling with built-in links
  • Integration with MS Office
  • Email integration-MS Outlook & GMail
  • Dashboards providing out of the box insights
  • Quick and Easy Instant Reports for Managers and Sales people
  • Offline capability so that you can access your data on the move


The real magic happens because Pipeliner CRM is a work tool that becomes more useful over time. Each time you open your system, you can easily see what to focus on. The visual, graphical pipeline and target goals are always there—understandable and actionable. Within days, as your workflow improves, you feel the pull of this “sales efficiency portal” and see the positive results. Simply put, Pipeliner CRM helps you and your team do the right things, at the right time.

Pipeliner CRM is built for sales experts, not accountants. We find that Salespeople are very quick to adopt Pipeliner CRM because it is built to foster the entrepreneurial spirit that drives them. They can act on real and accurate information—not siren calls.

Want to see more? Contact B.I. Reports to arrange for a free 1 to 1 review of Pipeliner CRM and how a visual Sales Enabled CRM can help your business.


When we say Pipeliner is a CRM tool that allows you to Visualise Your Sales Process we really mean it.  Here are a selection of screenshots below to give you a visual idea of how accessible and user friendly this sales CRM software solution really is.

Having this visual view of your overall sales process allows you to manage your sales team more effectively.  It will also engage your sales team and make them more effective in generating sales.


One of the great things about Pipeliner CRM aside from the software product itself is the transparent pricing that they provide.  The software costs just £25 per user per month* which means you get all of the functionality listed above for a low price that you can budget for.

*Annual commitment

You will receive full training on how to use the software and can be up and running within a very short space of time.  Again this is what differentiates Pipeliner from other CRM providers is that the implementation costs are much lower meaning a faster return on investment for your business.

You can be up and running with Pipeliner CRM straight after your free 30 day trial, but we can also give you support and customisation from our CRM experts. Most clients are fully operational and pulling off meaningful reports and insights within a week of using our “Quick Start” template approach.


To request your FREE 30 day trial simply use the link below:

Pipeliner CRM FREE 30 Day Trial

Alternatively for more information or to arrange a 1:1 demo of the Pipeliner CRM software please call B.I. Reports on 0800 8044 310 

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Download the Business Intelligence Reports Brochure

Welcome to the WordPress blog for Business Intelligence Reports.

We have uploaded our latest brochure to the website.  If you would like to download a PDF version of the brochure please use the link shown below:



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